KI Play

Support errand 12 July 2017

Error in embedded files - the film that is embed looks like it is loading non-stop but never available for viewing.

Compare direct link https://play.ki.se/media/the+SOLO+Taxonomy/1_8esu35c5

With same film embedded: NB same problem with all films embedded - in this LMS and in Canvas.

21 April files requested

Folder from test 21 April which also didn't work 13643800-e600-4c0a-b452-7e0b1b124728.zip

 Media.zip (from search path to kaltura Media all files)

 capturespace test.pptx (PowerPoint file)

 

 

 

 

Get logs here:

Whole folder with Log.zip

 AVSoutput0_2017-2-23.txt

Screenshot with PPT version: https://www.screencast.com/t/a3UKzFNn

Screenshot from CaptureSpace: https://www.screencast.com/t/BMmrisJqwg

PowerPoint in presentation:

 ikt_i_undervisning.pptx

The apps

film looks like it is loading but never opens

When we try to log in it just looks like this forever

Error message received from IPhone 5