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Support errand 12 July 2017

Error in embedded files - the film that is embed looks like it is loading non-stop but never available for viewing.

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With same film embedded: NB same problem with all films embedded - in this LMS and in Canvas.

21 April files requested

Folder from test 21 April which also didn't work (from search path to kaltura Media all files)

 capturespace test.pptx (PowerPoint file)





Get logs here:

Whole folder with


Screenshot with PPT version:

Screenshot from CaptureSpace:

PowerPoint in presentation:


The apps

film looks like it is loading but never opens

When we try to log in it just looks like this forever

Error message received from IPhone 5